The 4th Secret of the One Minute Manager

The 4th Secret of the One Minute Manager

A Powerful Way to Make Things Better

Book - 2008
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Offers a step-by-step primer on using appropriate apologies as a means of improving company integrity and employee morale.
Published: New York : William Morrow, c2008.
Edition: 1st ed.
ISBN: 9780061470318
0061470317
Branch Call Number: 658.4095 BLA
Characteristics: xi, 124 ;,22 cm.
Additional Contributors: McBride, Margret

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